FAQs

Everything you ever wanted to know about BioThane®, but were afraid to ask.

What is BioThane®?

BioThane® is the brand name of all coated webbing products made by BioThane Coated Webbing Corp. It’s basically a polyester webbing with a TPU or PVC coating that makes it more durable, waterproof, easy to clean and weldable.

Why is BioThane® better than leather?

BioThane® is more durable, cleanable, stronger and easier to maintain. It is also readily available in different colors.

Is BioThane made in the USA?

Yes, BioThane® is manufactured in our only plant located in North Ridgeville, Ohio in the USA.

Is Beta BioThane?

YES!  Beta® is a registered trademark owned by BioThane Coated Webbing Corp.  Beta®  is considered a "coating class" of BioThane®.  

Is BioThane a registered trademark?

BioThane, BioThane USA, and the logo design mark including the oval logo, and others are trademarks or registered trademarks of BioThane Coated Webbing Corp in the United States, Europe, Korea, China and other countries. BioThane Coated Webbing Corp reserves all rights in its marks. To read our entire trademark policy, click here.

In what countries is BioThane a registered trademark?

United States, Europe, Korea, China and other countries

Who owns the BioThane trademark?

BioThane Coated Webbing Corp owns all BioThane trademarks.

Can I use the BioThane trademark?

Generally you may not use any of our marks in the promotion and sale of your own goods or services without our express written permission. We will evaluate requests to use our marks on a case-by-case basis in specific circumstances to indicate that your goods are made with genuine BioThane materials. If we do grant you permission to use one or more of our marks, we will specify exactly how and where the mark must appear and be used. Any use of our marks other than expressly authorized by us in writing is prohibited. To read our entire trademark policy, click here.

Do I need permission to use the BioThane trademark?

Yes. We will evaluate requests to use our marks on a case-by-case basis in specific circumstances to indicate that your goods are made with genuine BioThane materials. If we do grant you permission to use one or more of our marks, we will specify exactly how and where to mark must appear and be used. Any use of our marks other than expressly authorized by us in writing is prohibited. 

Can I use BioThane or any BioThane trademark in my URL or domain name?

BioThane does not allow the use any of its trademarks, including but not limited to BIOTHANE, BETA, or any variations, misspellings or colorable imitations thereof, in or as any URL or domain name for any Internet website without the prior express written authorization of BioThane. 

Can I use the BioThane trademark if I use a product that is NOT BioThane?

We will never grant permission for you to use, and you may not use, any of our marks in connection with the marketing or sale of any products that are made other than with our genuine BioThane products purchased from us or from another authorized source whom we designate. 

Where can I buy products made with BioThane for dogs?

Visit our online retail partners who sell finished collars, harnesses, leashes and more made with our genuine BioThane material.

Where can I buy products made with BioThane for horses?

Visit our online retail partners who sell finished tack and harness products made with genuine BioThane material.

Does synthetic hurt the animals?

Not any more than leather! As long as you size the end product correctly it should never hurt your animal.

Will it smell if the animal gets wet?

No, BioThane® is stinkproof.

How long will it last?

Under normal use, BioThane® will long outlast leather and nylon.

Will the color fade?

The opaque colors tend to hold color significantly longer than the fluorescent colors. In general, the deeper the shade of the hue, the longer it will last.

Will it still work in cold weather?

Yes. BioThane remains flexible and durable in cold weather.

Does it get sticky or tacky?

Under normal use it will not get sticky or tacky. It can get sticky or tacky if it is exposed to certain chemicals like DEET.

Will the material cause hot spots?

The material will only cause hot spots if the animal is not fitted properly with the correct size product.

Does the material breakaway if caught?

Most producers design their products with a breakaway feature.

What coating class should I use?

The most common are Beta®, Gold and Granite®. Depending on your application, one of our coating classes is sure to fit your needs. Click on our Compare Coatings chart for assistance or contact us.

Does the coating add strength?

No. The tensile strength comes from the polyester webbing inside.

How strong is the webbing?

We have three different standard webbings that are commonly used. If there is a particular strength you need, give us a call to discuss.

When will all items have black web?

Although we are working hard to implement the black web in more products all the time, not all products will be available in black web. You can always call to see if the item you’re looking for has it.

Do you make custom products?

Yes, please contact BioThane® for further information.

What is the difference between made-to-order (MTO) items and MTO specialty color?

There are price differences between a MTO item and a MTO item specialty color.

Can you buy a MTO item in a quantity less than 1,000 feet?

Yes, you can inquire about a 300-foot run which costs 1-1/2 times the 1,000-foot price. This is available as a one-time trial only.

What is the lead time for MTO items?

Typically, the lead time is 4-6 weeks after receipt of order. If there is a specific date you require the material at your location, it’s always beneficial for you to share that information with us. We will do our best to exceed your expectations.

Can I combine colors to meet the minimum order requirement?

No.

What is the minimum order requirement to buy direct?

The minimum order is $500. If the material is made to order there is a 1,000-foot run requirement.

Why don’t you stock more items?

In order to keep costs low for you, we only stock the most popular items. We commit ourselves to an extremely lean in-house inventory while advocating purchases through our distributors. Distributors keep inventory on popular and made-to-order items. The prices are competitive and they don’t require the minimums we do.

Do you ship internationally?

Yes, we can ship worldwide.

What forms of payment do you accept?

Payments may be made by check, money order or credit card. We accept Visa, Master Card and Discover Card.

Can BioThane® be purchased in less than 100-foot rolls?

Yes! You can contact a distributor and he/she will get you exactly what you need. There is a small fee to cut the material down, but it’s more efficient for you to receive only what you require.

How quickly can a purchase be filled?

Most of our distributors will ship the product out within 1 business day.

How do I get a sample?

You can purchase a sample online of some of our popular products or if you are looking for a custom sample, please contact us today.

Why don’t you have the off-grade sale anymore?

We are no longer selling off-grade material on ebay. You can purchase select samples from us or buy directly from a distributor.

Can I get a quantity discount?

Our distributors have quantity based discounts, please contact them today.

Where can I find a distributor near me?

Find your closest distributor on our US Distributors or International Distributors pages.

When should I buy from a distributor?

Always, our distributors will most likely have the product you need in stock, offer better pricing, and will be able to fill your order quicker. If you are looking for a custom product, please contact BioThane® directly.

How can I become distributor?

Once you have established your account with BioThane Coated Webbing and would like to keep an inventory of products, you can discuss becoming a distributor with our Business Development Managers. Distributors place orders each month on a production calendar schedule. All distributors must go through our qualification process. If you are interested in becoming a distributor please contact one of our Business Development Managers.

What's your quality control process?

Our process is modeled after the ISO9001 quality system.

Do you have Regulatory information on your products?

Yes, we have an entire section on this.  Get Regulatory information here.

Do you know how to sew the material?

We have several customers and distributors that sew our material. Get Sewing Tips here. They are always more than happy to give advice and suggestions. We have our own fabrication department in house that can cut, weld and manufacture finished goods.

How do I clean the belt?

Warm water and soap usually work well. You also can dab with a small amount of rubbing alcohol.

What is the safest way to heat Beta® webbing?

Each Beta® product order is accompanied by safety guidelines.  Click to view it here.

What is the safest way to heat TPU coated webbing?

Each TPU coated product order is accompanied by safety guidelines.  Click to view it here.

Will insect repellents harm BioThane?

Insect repellents may cause staining or pitting on TPU/PVC coated belts and leather products. Many insect repellents use DEET as an active ingredient which will pit/stain Polyurethane products.

When it is necessary to use a repellent which uses DEET, we suggest an embossed Granite belt as the most durable alternative. Another alternative would be to use an all-natural/organic insect repellent.

Will this product hold rivets?

Yes, all of BioThane products will hold rivets.

What products do you recommend to disinfect BioThane?

We recommend the following to disinfect our belts (choose ONE of the following):

  1. 10% bleach solution (take the bleach out of the bottle, at 6.5% active ingredient, and dilute 1 part to 9 parts water)
  2. Envirocide (follow directions on bottle).*
  3. Cavicide (follow directions on bottle).*

*We do not specifically endorse the effectiveness of these products only that they will not harm BioThane in proper use.  For additional information on Envirocide please visit http://www.metrex.com/products/surface-disinfectants/envirocide or for additional information on Cavicide please visit http://www.metrex.com/products/surface-disinfectants/cavicide.

What is the best way to ship or store Beta color rolls or finished products?

Beta colors should be displayed, stored or shipped without contacting other colors due to potential migration of one color to the other. Fluorescent colors are the most susceptible. We recommend that you don’t store different colored rolls together or at least keep each roll or product in plastic bags to prevent color transfer. 

Will Beta colors "bleed" or transfer onto other surfaces like hair, skin, or fabric?

It is possible for certain colors, especially fluorescent colors, to transfer from the Beta rolls or finished products onto hair, skin or fabric. These colors are not hazardous and they should not present a health or safety hazard.  If color transfer happens, wash with soap and water. If irritation persists, get medical attention.  For additional product information, please click here.